I still don’t have the money I requested as a withdrawal
If all of the requirements for your withdrawal are met, your payment may be in process. Please be aware we execute your withdrawal request within 96 working hours as soon as the requirements are aggregately completed and upon approval of such by the Ontega Back Office Department. Fund transfer times may vary according to the account type, issuing bank,
receiving bank, or destination country involved in the transfer of funds. Withdrawal of funds may also be subject to restrictions imposed by or in connection with the receiving bank.